It is not an easy decision to outsource your IT, and we have had issues in the past, so we looked very carefully at a number of options before deciding on 25sevenIT. Overall, they were more responsive, very experienced and really seemed to understand the needs of our business.
We are a tough customer but they consistently exceed our expectations. They are always available with a professional, yet friendly voice when we need them and solve most issues remotely within minutes. They also come into the office on a regular basis to conduct general maintenance and security updates which keep our systems running smoothly. We find their knowledgeable input at our monthly review meetings particularly helpful in ensuring that our IT infrastructure is always developing in line with our strategic growth plans. As a public company we need our IT spend to be as accountable as anything else in the business and the monthly service contract has proved to be a very cost effective way of buying peace of mind.
Association of Colleges