At 25sevenIT we design an IT vision for all our customers. We call this the ‘25sevenIT Company Way’ and this makes us different from all other IT Support companies. We will look at your current situation, examine any areas where your IT is out of alignment with business goals and agree a Technology Plan and a Budget to move you strategically towards achieving your IT Vision.
25sevenIT is set up with all the processes and best practices in place to deliver this Vision to our customers. Our company and our support offering are designed around achieving this end result which will have a positive impact upon your business and redefine the way you view your technology.
All our Managed Services customers are provided with a Technology Consultant (a virtual CIO) who has the specific task of ensuring that your IT is always aligned with your business goals so that technology is viewed as an investment rather than a cost centre within your business.
Alignment with Your IT Vision will have a huge positive impact on the greatest cost and the greatest asset to your business: your PEOPLE
IT Support from 25sevenIT can most easily be illustrated using our unique ‘4 blocks’ approach below. Most IT support companies will include blocks 1 and 4 in their managed services offering. They will provide Proactive Centralised Services and Reactive Support via a help desk. Where 25sevenIT support is different, is in the area of Network Administration and Technology Consulting. All our customers are provided with a dedicated Network Administrator and a dedicated Technology Consultant (virtual Chief Information Officer).
The Network Administrator has several key functions:
The role of your vCIO is to tie together the other 3 areas using our Technology Summary:
Whilst we have a Vision for the technology of our customers, we realise that you don’t have an unlimited budget so there will be areas where it is not possible to ‘fit into the box’ at all times. It is the job of your vCIO to (a) show you the ‘ideal box’ and (b) show you where you have technical exposure and then to discuss with you whether or not that technical exposure creates any business risk so that you can make the best business decisions.
We will take your entire IT infrastructure and put everything into a simple business format which will give you control over your IT decisions and over your IT costs. Once agreed, we will take this Technology Summary (please contact us for an example Technology Summary) and put it into a Plan with an associated Budget. This will result in two things:
We would love to meet with you and discuss how 25sevenIT does things differently. Fill out the form below or call Mark on 020 7494 8620 to request a free Technology Consultation.
No Pressure Sales Promise
We take a unique approach to our initial client meetings. There will be no pressure to buy from us. In fact, around half the customers we meet with never buy a thing, and that’s okay. We want to make sure the fit is right for both of us. No matter what, everyone we meet walks away saying they have gained valuable insight on how to improve their technology and their business.
Here is what we will discuss in our initial meeting: