Our Customers

We specialise in IT Support for small and medium sized businesses mainly in London and the South East but we are able to offer support to any business within the UK.

Our typical customer has 10 to 300 workstations and relies heavily on e-mail, the internet and their computer network for running their business. Our clients hire us to support their network either because they do not want to incur the overhead and cost of a full-time IT department or because we are able to supplement the skill sets and work with their current in-house IT staff.

We are most successful in working with clients that:

  • Demand reliability and security from their computer network.
  • See technology as a power tool for increasing productivity and gaining competitive advantages.
  • Want a technology partner that will act as a trusted advisor and seek to improve the productivity, profitability, and operations of their business through technology.
  • Are willing to invest in technology to improve communication and eliminate manual tasks.

Here’s what some of our customers have to say about us:

"I highly recomend 25sevenIT"

“The guys at 25sevenIT have been fantastic – they quickly understood the specialised needs of our business and were making improvements from day one. I highly recommend 25sevenIT and would be happy to talk to any prospective customer about the exceptional level of service we receive and the positive impact it has had on our staff and our business. I can now concentrate on moving the business forward rather than worrying about our systems” Jane Holbrook – Financial Director, Novus Leisure

"Quick and Efficient Response"

"We signed up with 25sevenIT's Exceptional IT Support because we need the peace of mind that our computer systems will work when we switch them on in the morning. The biggest benefit for us is the reassurance that the system is being monitored proactively and that there is a very quick and efficient response when minor problems do occur. We see the computer system as a tool. If it is running smoothly, this allows us to focus on what is important to us, running and developing our business." Steve Hervey, Director, Impromptu
 

" 'Can-do' and flexible attitude"

"The changing nature of project work along with its fast pace and short deadlines means our requirements and their timeframes are liable to change at short notice.  25sevenIT have accommodated a number of changes, urgent requests and have assisted us with matters beyond what we would ordinarily expect.  The “can do” and flexible attitude with which they have approached working with us has made our work easier and more enjoyable!
Excellent value for money
We feel that we have received excellent value for money in contracting 25sevenIT. This is of particular importance as we are publicly funded, and are conscious of spending our resources efficiently and wisely"
Yasmin Lambert - Project Administrator - FE Self Regulation


"The level of support is second to none"

"We have used the services of 25sevenIT now since our inception 18 months ago and they were recommended to us due to their friendly nature and fast response times. As we have grown as a company, our support needs have changed and more issues have become ‘business critical’.  The level of support provided has been second to none and they have continued to support and promote our growth throughout. We find their services fast, reliable and pro-active in maintaining our network systems. The fixed monthly cost is also a great assistance in budgeting. I have no hesitation in recommending the services of 25sevenIT to any company looking for a reliable, knowledgeable and personable IT Support solution." Sharon Batchelor, Office Manager, NCPI Solutions

"The all-inclusive monthly fee saves us at least 30%"

"What we love most about 25sevenIT's support plan is that we no longer have IT problems cropping up on a day to day basis like we used to. Everything just runs smoothly the way it should...the all-inclusive monthly fee saves us at least 30% on our previous IT costs when we just waited for something to break before we rang someone to come in and fix it. We just get on with making sales while 25sevenIT look after our network in the background"
Sarah Macoun, Director, EasyScore

"A very cost effective way of buying peace of mind"

“It is not an easy decision to outsource your IT, and we have had issues in the past, so we looked very carefully at a number of options before deciding on 25sevenIT. Overall, they were more responsive, very experienced and really seemed to understand the needs of our business.
We are a tough customer but they consistently exceed our expectations. They are always available with a professional, yet friendly voice when we need them and solve most issues remotely within minutes. They also come into the office on a regular basis to conduct general maintenance and security updates which keep our systems running smoothly. We find their knowledgeable input at our monthly review meetings particularly helpful in ensuring that our IT infrastructure is always developing in line with our strategic growth plans. As a public company we need our IT spend to be as accountable as anything else in the business and the monthly service contract has proved to be a very cost effective way of buying peace of mind.” Peter Brophy, Financial Director, Association of Colleges

"25sevenIT has an obvious passion for what they do... "

"We contacted 25sevenIT when we were having problems with our computer system. They explained the issues in ‘plain’ (non-technical) English which allowed us to make an educated decision on the best way forward and agree upon a sensible and cost effective solution.

25sevenIT are very approachable and always quick to respond, whether we have a simple enquiry or a more urgent technical problem.  This is important because much of our business is conducted via the internet and email so we need a reliable and professional resource to call upon when issues arise. This allows us to continue servicing our customers without disruption.

25sevenIT has an obvious passion for what they do and will go above and beyond in order to deliver.  These days it is very reassuring to deal with a company with such a positive ‘can do’ attitude. Their customer service is second to none and I would not hesitate to recommend them to any business looking for an approachable, reliable and professional IT support company." Lisa McLaughlin, Managing Director, Jam For Tea

"They are polite, respond fast and show a genuine interest"

"I used to find it very stressful when our system went down and it took forever to get anyone to respond or sort it out. With 25sevenIT it is completely different. They are polite, respond fast and show a genuine interest in our business. As Chief Technology Officer, I am comfortable with most aspects of IT but there are certain skills areas where I have gaps and your services are invaluable in filling those gaps. I really appreciated the time you took to sit down with me initially and discuss what I needed and then fit your services around those requirements. We now have a structured technology plan which is in line with our overall business plan and our systems are running much more smoothly." Steve Maller, Chief Technology Officer, HPCI Media
 
Our Customers Say...

Saves us at least 30%.... 

"What we love most about 25sevenIT's Support plan is that we no longer have IT problems cropping up on a day to day basis like we used to. Everything just runs smoothly the way it should...the all-inclusive monthly fee saves us at least 30% on our previous IT costs when we just waited for something to break before we rang someone to come in and fix it. We just get on with making sales while 25sevenIT look after our network in the background"
Sarah Macoun, Director, EasyScore

Beyond expectations...... 

"The changing nature of project work along with its fast pace and short deadlines means our requirements and their timeframes are liable to change at short notice.  25sevenIT have accommodated a number of changes, urgent requests and have assisted us with matters beyond what we would ordinarily expect.  The “can do” and flexible attitude with which they have approached working with us has made our work easier and more enjoyable! We feel that we have received excellent value for money in contracting 25sevenIT. This is of particular importance as we are publicly funded, and are conscious of spending our resources efficiently and wisely"
Yasmin Lambert - Project Administrator - FE Self Regulation