About Us

25sevenIT is a successful IT Services company offering Exceptional IT Support to small and medium sized businesses. We have a fantastic team of technical and support staff who are committed to our customers and to our company culture. We are:

dynamic : dedicated : driven

25sevenIT was established by Mark Hanson and John Mucklow who have worked together for over fifteen years developing IT solutions for businesses. After speaking with many owners and managers of small and medium sized businesses they realised these business owners were experiencing real frustration with IT Consultants who were impossible to reach when they were needed, wouldn't return phone calls quickly, tried to charge for every little thing they did and then never explained issues in plain English. Mark and John started 25sevenIT and committed themselves and their team to delivering fast, affordable computer support from technical staff who are professional AND reliable. Infact, 25sevenIT are so dedicated to their service that they back this up with a 100% risk free guarantee on all their work. All of our technical staff are experts in helping make the best use of technology to meet YOUR business objectives.

Mark Hanson - Managing Director

Over the past 20 years Mark has developed a vast array of experience in the world of IT, managing projects in the UK, USA, Canada and Australia. His roles have been varied and include six years as Managed Services Director for Anite Plc, a worldwide IT solutions and software company whose primary business is the provision of business critical solutions to the telecoms, public sector and travel markets.
Mark has also developed a keen sense of commercial awareness and understanding of business through his MBA studies. This combination of IT experience and commercial acumen means Mark is able to truly understand your business and develop strategic IT solutions in line with your company's objectives.

Downtime: Although he says he doesn't like running, Mark is training for the 2010 London Marathon in support of Cancer Research. He loves rugby and also enjoys long country walks with his wife, three kids and their dog.

John Mucklow - Operations Director

John has worked in the IT Industry for 18 Years and has a wealth of experience in the configuration, deployment and support of technical solutions throughout the industry. Over the past eight years, John has concentrated on the management and delivery of service management solutions for business critical solutions within the private, public sector and telecoms market places.
Understanding Service Delivery and providing the highest possible level of service and support has always been John's aim and this has led him to being short listed for the British Computer Society Service Delivery Manager of the year award.